Cancellation Policy
Here is the English translation of the (Cancellation Policy) and (Cancellation Form):
A. Cancellation Policy
Introduction
Consumers have the right to cancel their contract under the following terms. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last good.
To exercise your right of withdrawal, you must inform us (Paul Kunath, Nino Scholl, PN Ecom, Tunnelstraße 12, 71229 Leonberg, Germany, Tel: +49 1523 4790240, Email: logindaten.pn@gmail.com) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached model withdrawal form, but it is not mandatory.
You can also complete and submit the model withdrawal form or another clear statement electronically on our website http://www.palacepaul.de/pages/widerrufsbelehrung. If you make use of this option, we will send you an acknowledgment of receipt of such a withdrawal by email.
To meet the withdrawal deadline, it is sufficient for you to send the communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (except for the additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received the notification of your withdrawal from this contract. For this refund, we will use the same payment method you used in the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees for this refund. We may withhold the refund until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier.
You must return the goods without undue delay and, in any case, no later than fourteen days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You will bear the direct costs of returning the goods.
You only need to pay for any loss in value of the goods if this loss in value is due to handling them in a way that is not necessary for testing their condition, characteristics, and functionality.
Exclusion or Expiration of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not pre-manufactured and for which an individual choice or specification by the consumer is decisive or that are clearly tailored to the consumer's personal needs.
The right of withdrawal expires prematurely for contracts for the delivery of sealed goods that are not suitable for return due to health protection or hygiene reasons, if their seal has been removed after delivery.
General Information
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Please avoid damaging or contaminating the goods. Return the goods in their original packaging with all accessories and packaging parts. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.
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Please do not return goods to us with postage due.
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Please note that the points listed above (1-2) are not a prerequisite for the effective exercise of the right of withdrawal.
B. Cancellation Form
If you wish to withdraw from the contract, please complete this form and send it back.
To:
Paul Kunath, Nino Scholl
PN Ecom
Tunnelstraße 12
71229 Leonberg
Germany
Email: logindaten.pn@gmail.com
Hereby, I/we () withdraw from the contract I/we () concluded for the purchase of the following goods ()/the provision of the following service ()
Ordered on () ____________ / received on () __________________
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if this form is submitted on paper)
Date
(*) Delete as appropriate
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